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Who can provide support? - HOW DO I / International students / Settling in - NMIT Support

Who can provide support?

If you need help, please consider using one of these support services for your wellbeing. There are more agencies that provide support other than those listed. Please contact Wellbeing or SANITI.

Service nameContact detailsSupport available
In an emergency
CALL: 111

Police, ambulance, fire  - 24/7.
24/7 Nelson Hospital Emergency DepartmentCALL: 03 546 1421

ADDRESS: 100 Waimea Road, Nelson

WEB: Nelson Hospital Emergency Department

available 24/7

to get accident and/or medical help, mental health and dental  emergency support. Free for NZ residents.
Urgent & After Hours Medical and Injury CentreCALL:  03 546 8881

ADDRESS: 98 Waimea Road (orange building next to hospital)

WEB: Medical and Injury Centre

available 8am-10pm

to get walk-in medical, mental health, sexual health and dental support from doctors from 8am - 10pm. Costs apply for both NZ residents and non-residents.

Urgent Assistance

CALL: 0800 718 277

available 24/7

to get support from NMIT Wellbeing Team members.

Learner Services Wellbeing Support Team 
CALL: 03 539 5068

to get support from  NMIT Wellbeing Team members during business hours.
SANITI Student AssociationWEB:



to get support for wellbeing, finances, COVID-19, academic issues, managing stress and problem resolution.

Next Steps Counselling Services 

CALL: 027 2466 711

to make an appointment with NMIT counselling services for students by students.


CALL: 0800 377 990

WEB: My OCP app

to make appointments for  counselling sessions via face-to-face, Skype or Zoom.


CALL: 1737

TEXT: 1737

available 24/7

to talk to counsellors 24/7, available all people in NZ.
Te Puna Manaaki
CALL: 03 5463620
to provide a comforting whānau environment where Māori learners can drop in and feel at home and get support  with their learning and other challenges, accessing scholarships, connect them with external agencies and also provide proactive cultural support.
Te Piki Oranga
CALL: 0800 672 642


to get Māori wellness services including child and adult mental health services; smoking, alcohol and drug specialist services; Well Child Tamariki Ora and oral health services; and health education.
Pasifika Student Trust

CALL: 021 731 615

EMAIL: Pasifika Student Trust

to make an appointment for mentoring support,  community nurse, and referrals to other support.

Asian Family Services

CALL: 0800 862 342 


to get support  from a counsellor or social worker  in English, Mandarin, Cantonese, Hindi, Thai, Vietnamese, Korean or Japanese languages. Available Monday to Friday 9am to 8pm. 

COVID-19 Healthline

CALL: 0800 358 5453

available 24/7


to get advice about your health and resources specifically for COVID-19.

CALL: 0800 611 116
available 24/7

to talk to a registered nurse.


CALL: 0800 376 633   

TEXT: 234

available 24/7



available 7:00 pm to 10:00 pm

to talk to a counsellor about young people’s challenges.

Service NameContact DetailsSupport Available
NMIT First AidersCALL: 0800 422 733

to access first aid support on campus
Campus servicesCALL: 03 539 5084
or if after hours call Campus Security

EMAIL: Campus Services

to get support for building problems or spills
Campus SecurityCALL: 027 449 8494
Mon-Fri 5pm-11pm, Sat & Sun 8am-10:30pm

CALL: 027 433 4612 outside of those hours
for security support on campus.