Skip to main content

How can the Learner Success helpdesk support me? - HOW DO I / Current students / Student support / Study and learning - NMIT Support

How can the Learner Success helpdesk support me?

The Learner Success helpdesk team are the friendly face of Te Puna Mātauranga, the NMIT Library Learning Centre.


We can support you with:

  • Logging onto the NMIT network and password resets

  • Connecting to WiFi

  • Accessing Office 365 and Moodle

  • Printing and print account top-ups

  • Booking appointments for 1-1 and group study support with our Academic Support Team or Accessibility Support Team

  • Accessing library resources: Books, eBooks, databases, equipment and more

  • Listening to your queries: We will actively seek solutions or connect you with the best person to assist you.

We can also link you to Māori Support, Wellbeing Support, or SANITI independent support as needed.

We are here to help.

Email learnersuccess@nmit.ac.nz

Phone us in the library: 03 539 5068 or for IT Servicedesk support call 24/7 Freephone: 0800 NMIT IT (0800 664 848) 

You can also request an appointment online

On the Nelson campus, we’re located in Te Puna Mātauranga / Library Learning Centre (M Block). 

On the Marlborough campus, you’ll also find us in the library.